Friendly, approachable and helpful officers are happy to assist:

• Security escorts to/from vehicles

• Security escorts to/from office building or 4th & Park

• Vehicle lockouts

• Minor fender bender reporting

• Securing lost and found items

• Business walkthroughs

• Provide directions on and off Pinecrest property

• Elevator access

• Response to complaints

• Enforce code of conduct rules

Please call Pinecrest Security at (216) 339-8643 for assistance.

To maintain a safe and enjoyable family-friendly environment, Pinecrest Management asks that all guests, employees, and residents are respectful of others and act responsibly while at Pinecrest.

Code Of Conduct

While visiting this property, the following general activities are prohibited:

• Violations of law. 
• Activity that threatens the safety of guests, tenants, or employees. 
• Activity that disrupts our pleasant, family-oriented shopping environment. 
• Activity inconsistent with the purpose of the property – shopping and dining. 
• Activity that disrupts the legitimate business of the property and its tenants. 
• Visitors 17 years of age and younger who are not accompanied by a parent or an adult after 4pm, and visitors under the age of 21 who are not accompanied by a parent or adult 25 or older after 10pm.

Examples of specific activities that are prohibited include, but are not limited to:

• Inappropriate clothing – no clothing which contains obscenities, racial, religious, or ethnic slurs. 
• Fighting, use of profanity, vulgar or threatening language. 
• Blocking walkways, roadways, storefronts or loitering on the premises. 
• Running, horseplay or disorderly conduct of any nature. 
• Operation of unauthorized recreational and/or personal transportation devices. 
• Open containers of alcohol except in designated areas. 
• Photographing or videotaping without consent of Property Management. 
• Littering, defacing, damaging, or destroying property. 
• Unattended children or unleashed pets. 
• Leaving pets or children unattended in vehicles. 
• Smoking, vaping, or using e-cigarettes outside designated areas. 
• Protesting, picketing, canvassing, collecting signatures without prior approval from Property Management. 
• No firearms or weapons.