Our best
price promise

Tanger’s Best Price Promise provides a money-back guarantee on items purchased at Tanger Outlets if the exact same item is advertised at a lower price by another retail store within 14 days of the date of purchase.

If a customer buys merchandise from any store located in any Tanger Outlets location and then finds the exact same item advertised for less at any other retail establishment within 14 days after the purchase, Tanger Outlets will pay a cash refund for the pre-tax price difference subject to compliance with the official rules and regulations.

OFFICIAL RULES & REGULATIONS

1. Original item must be purchased at a store located within any Tanger Outlets location.
2. The exact same item selling for a lower price must be advertised by another retail establishment in a manner accessible to the general public within 14 days after the purchase of the original item.
3. Exact match will generally be determined by matching SKU or Item Number. Without a matching product identification number, products may not be eligible for the Best Price Promise Refund.
4. Claims from online retailers must be on new, unused, authentic branded merchandise and from sites hosted within the United States or Canada. To ensure authenticity, resellers such as Ebay or any retailers that sell replica items regardless of the listed condition of the merchandise are not permitted.
5. Customer must present the original sales receipt from the Tanger Outlets store where the item was purchased to receive the refund.
6. The original item purchased at Tanger Outlets must be retained by the purchaser and not returned or exchanged.
7. Customer must present proof of lower cost of the exact same item to include shipping (if applicable) to receive the price-differential refund. Ex: printed ad or link to online sales page that includes the price and sale dates.
8. Claim must be presented within 14 days after the original purchase at Tanger Outlets.
9. Best Price refund can be made at any Tanger Outlets within the United States or within Canada regardless of which Tanger location the original purchase was made. However, cross-border claims are excluded (must request a refund at a center within the same country purchase was made).
10. Refunds will be made in cash or Tanger Outlets Gift Cards (if over $10) at point of claim presentation. If a cash refund is preferred but is not available at the time of claim presentation, Tanger reserves the right to process the refund by mail within 10 business days. Refunds shall be made in the amount which is the difference in the pre-tax price paid for the original item and the lower advertised price of the exact same item plus applicable shipping fees.
11. There is no maximum refund set for this program. Tanger does reserve the right to facilitate a return/refund with the Tanger store the item was purchased in if the cost differential on claim is in excess of $500.
12. Refund not valid on lower priced items found at different stores at the same Tanger Outlets location.
13. Tanger Outlets reserves the right to deny a claim if all criteria are not satisfactorily met by the customer. Any customer less than 18 years of age must be accompanied by a parent or legal guardian when claiming the refund.
14. Customer must present the claim for refund in person at any Tanger Outlets Shopper Services or via email to TangerComments@tangeroutlets.com.
15. This Best Price refund offer is void in any state or province where prohibited or restricted by law.
16. Best Price Promise is a trademark of Tanger Properties Limited Partnership.